21/08/2009 - Quality and Service Improvement Tools
The NHS Institute of Innovation and Improvement has a comprehensive collection of quality and service improvement tools (see link below). You can either search for a specific tool, or browse using the categories given.... Read More...
26/06/2009 - Health Flexibilities Act - Legislation Summary
The Health Flexibilities (NHS Act 2006) sets out the rules surrounding partnership arrangements between NHS organisations and Local Authorities - particularly the use of pooled budgets, making payments to each other and the reporting requirements. T... Read More...
08/06/2009 - Good intro to sexual health
This is one of the best websites I've come across if you're new to working in sexual health and want to get a basic understanding of the relevant issues. It's aimed at the public rather than professionals and is run by the North East London Sexual He... Read More...
04/06/2009 - NHS Elect - supporting Service improvement
The Programme – Service Improvement Sustaining short waits and improving service delivery . Delivery of the 18 week RTT pathway by December 2008 has been an enormous achievement for the NHS. A greater challenge now faces us: sustaining performance f... Read More...
02/06/2009 - Clickable guide to London boroughs
The link is a really handy map of the boroughs of London, which you can click on to see the key NHS services (PCTs, acutes, mental health trusts) in that area. Handy for looking up key contacts and also for general London geography if you're new to ... Read More...
26/05/2009 - A Mixed Economy of Care
One of the future challenges the NHS and its staff are facing is the mixed economy of care. This presentation briefly outlines the drivers behind the creation of the mixed economy, the changes needed as a result and what this means for the players in... Read More...
21/05/2009 - The financial feasibility of moving services from one building to another
This is a very simple spreadsheet to give you an initial idea of whether moving a service into a new building makes financial sense – not in terms of capital, but in terms of the annual revenue consequence for that service. So this is not about... Read More...
11/05/2009 - What distinguishes the best Trusts?
Presentation by Ben Page, Chairman of IPSOS MORI Social Research Institute, to the Leadership Forum at Cambridge University Hospitals NHS Foundation Trust. About the presentation: Ben Page’s highlighted some important points about how an organisati... Read More...
11/05/2009 - Example utilisation rate study
The file is a very basic study of utilisation rates for two MRI scanners. The "data" tab shows the form the data was collected in, the "gaps" tab identifies the main sources of lost scanner time, and the "rates" tab calculates utilisation as a percen... Read More...
11/05/2009 - Example business case
The file is an example of a successful business case for extra staffing for an MRI unit. Every Trust will have their own template for business cases but if you have to write one you should try to consider: 1. The key drivers for change - if possi... Read More...
11/05/2009 - Achieving CRES
Achieving CRES (Cash Releasing Efficiency Savings) is one of the tasks healthcare managers are frequently asked to perform. This has become even more important in the current economic climate. This presentation outlines how CRES might be achieved. ... Read More...
11/05/2009 - Patient Reported Outcome Measures
Patient Reported Outcome Measures (PROMs) are a key component of Commissioning for Quality and Innovation (CQUIN). They are questionnaires that ask patients about their symptoms and quality of life, and are administered before and after an interventi... Read More...
11/05/2009 - CQUIN in community services
The file is a one-page briefing note on the application of Commissioning for Quality and Innovation (CQUIN) in community services. Some of the document is specifically related to NHS Camden, but it contains background information about CQUIN, the req... Read More...
11/05/2009 - Flexi-placement presentation - third sector
A summary of four Management Training Scheme flexi-placements in third sector organisations, including Turning Point, the Mental Health Foundation, Terence Higgings Trust, and the British Red Cross. The presentation outlines key responsibilities and ... Read More...
11/05/2009 - Generation Y employees
Whether you manage a 'Generation Y' employee, or are one yourself, it is worth understanding what motivates members of this generation. Below is a collection of articles, meant to stimulate debate and thinking on the topic.
Please comment if you w... Read More...
10/05/2009 - Service Redesign Considerations
When redesigning services, healthcare managers might want to consider issues relating to both the process and the content. This presentation outlines areas that require consideration and planning prior to embarking on service redesign projects. ... Read More...
07/05/2009 - NHS Standard Contract for Community Services
In December 2008 the DH published a new standard contract for community services, which sits alongside the standard contracts for acute, mental health and learning disability, and ambulance services. The contract is now mandatory for for any NHS-fund... Read More...