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  • 21/08/2009  -  Quality and Service Improvement Tools Rated 2 stars  Rated 2 stars  Rated 2 stars  Rated 2 stars 
    The NHS Institute of Innovation and Improvement has a comprehensive collection of quality and service improvement tools (see link below). You can either search for a specific tool, or browse using the categories given....
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  • 26/06/2009  -  Health Flexibilities Act - Legislation Summary Rated 3 stars  Rated 3 stars  Rated 3 stars  Rated 3 stars 
    The Health Flexibilities (NHS Act 2006) sets out the rules surrounding partnership arrangements between NHS organisations and Local Authorities - particularly the use of pooled budgets, making payments to each other and the reporting requirements. T...
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  • 08/06/2009  -  Good intro to sexual health Rated 2 stars  Rated 2 stars  Rated 2 stars  Rated 2 stars 
    This is one of the best websites I've come across if you're new to working in sexual health and want to get a basic understanding of the relevant issues. It's aimed at the public rather than professionals and is run by the North East London Sexual He...
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  • 04/06/2009  -  NHS Elect - supporting Service improvement Rated 2 stars  Rated 2 stars  Rated 2 stars  Rated 2 stars 
    The Programme – Service Improvement Sustaining short waits and improving service delivery . Delivery of the 18 week RTT pathway by December 2008 has been an enormous achievement for the NHS. A greater challenge now faces us: sustaining performance f...
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  • 02/06/2009  -  Clickable guide to London boroughs Rated 2 stars  Rated 2 stars  Rated 2 stars  Rated 2 stars 
    The link is a really handy map of the boroughs of London, which you can click on to see the key NHS services (PCTs, acutes, mental health trusts) in that area. Handy for looking up key contacts and also for general London geography if you're new to ...
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  • 26/05/2009  -  A Mixed Economy of Care Rated 2 stars  Rated 2 stars  Rated 2 stars  Rated 2 stars 
    One of the future challenges the NHS and its staff are facing is the mixed economy of care. This presentation briefly outlines the drivers behind the creation of the mixed economy, the changes needed as a result and what this means for the players in...
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  • 21/05/2009  -  The financial feasibility of moving services from one building to another Rated 3 stars  Rated 3 stars  Rated 3 stars  Rated 3 stars 
    This is a very simple spreadsheet to give you an initial idea of whether moving a service into a new building makes financial sense – not in terms of capital, but in terms of the annual revenue consequence for that service. So this is not about...
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  • 11/05/2009  -  What distinguishes the best Trusts? Rated 2 stars  Rated 2 stars  Rated 2 stars  Rated 2 stars 
    Presentation by Ben Page, Chairman of IPSOS MORI Social Research Institute, to the Leadership Forum at Cambridge University Hospitals NHS Foundation Trust. About the presentation: Ben Page’s highlighted some important points about how an organisati...
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  • 11/05/2009  -  Example utilisation rate study Rated 2 stars  Rated 2 stars  Rated 2 stars  Rated 2 stars 
    The file is a very basic study of utilisation rates for two MRI scanners. The "data" tab shows the form the data was collected in, the "gaps" tab identifies the main sources of lost scanner time, and the "rates" tab calculates utilisation as a percen...
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  • 11/05/2009  -  Example business case Rated 3 stars  Rated 3 stars  Rated 3 stars  Rated 3 stars 
    The file is an example of a successful business case for extra staffing for an MRI unit. Every Trust will have their own template for business cases but if you have to write one you should try to consider: 1. The key drivers for change - if possi...
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  • 11/05/2009  -  Achieving CRES Rated 3 stars  Rated 3 stars  Rated 3 stars  Rated 3 stars 
    Achieving CRES (Cash Releasing Efficiency Savings) is one of the tasks healthcare managers are frequently asked to perform. This has become even more important in the current economic climate. This presentation outlines how CRES might be achieved. ...
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  • 11/05/2009  -  Patient Reported Outcome Measures Rated 2 stars  Rated 2 stars  Rated 2 stars  Rated 2 stars 
    Patient Reported Outcome Measures (PROMs) are a key component of Commissioning for Quality and Innovation (CQUIN). They are questionnaires that ask patients about their symptoms and quality of life, and are administered before and after an interventi...
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  • 11/05/2009  -  CQUIN in community services Rated 2 stars  Rated 2 stars  Rated 2 stars  Rated 2 stars 
    The file is a one-page briefing note on the application of Commissioning for Quality and Innovation (CQUIN) in community services. Some of the document is specifically related to NHS Camden, but it contains background information about CQUIN, the req...
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  • 11/05/2009  -  Flexi-placement presentation - third sector Rated 3 stars  Rated 3 stars  Rated 3 stars  Rated 3 stars 
    A summary of four Management Training Scheme flexi-placements in third sector organisations, including Turning Point, the Mental Health Foundation, Terence Higgings Trust, and the British Red Cross. The presentation outlines key responsibilities and ...
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  • 11/05/2009  -  Generation Y employees Rated 3 stars  Rated 3 stars  Rated 3 stars  Rated 3 stars 
    Whether you manage a 'Generation Y' employee, or are one yourself, it is worth understanding what motivates members of this generation. Below is a collection of articles, meant to stimulate debate and thinking on the topic. Please comment if you w...
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  • 10/05/2009  -  Service Redesign Considerations Rated 3 stars  Rated 3 stars  Rated 3 stars  Rated 3 stars 
    When redesigning services, healthcare managers might want to consider issues relating to both the process and the content. This presentation outlines areas that require consideration and planning prior to embarking on service redesign projects. ...
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  • 07/05/2009  -  NHS Standard Contract for Community Services Rated 3 stars  Rated 3 stars  Rated 3 stars  Rated 3 stars 
    In December 2008 the DH published a new standard contract for community services, which sits alongside the standard contracts for acute, mental health and learning disability, and ambulance services. The contract is now mandatory for for any NHS-fund...
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