04/06/2009 - NHS Elect - supporting Service improvement
The Programme – Service Improvement Sustaining short waits and improving service delivery . Delivery of the 18 week RTT pathway by December 2008 has been an enormous achievement for the NHS. A greater challenge now faces us: sustaining performance f... Read More...
21/08/2009 - Quality and Service Improvement Tools
The NHS Institute of Innovation and Improvement has a comprehensive collection of quality and service improvement tools (see link below). You can either search for a specific tool, or browse using the categories given.... Read More...