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The NHS Institute of Innovation and Improvement has a comprehensive collection of quality and service improvement tools (see link below).
You can either search for a specific tool, or browse using the categories given.
Posted by Yvonne Gruendler, Strategic & Service Planning Manager, Southampton Community Healthcare.
Date: 21/08/2009
Weblink: http://www.institute.nhs.uk/index.p...e_improvement_tools&Itemid=551.html
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